Guarantee

How do I activate my lifetime warranty?

Orbea provides a lifetime warranty on all its frames. Only a brand that knows the materials, masters the technologies and has the skills can guarantee that your frame is totally invincible. Only Orbea takes you a step beyond.

Orbea’s lifetime warranty is activated using the registration number you will find on all frames from the 2009 range onwards. When you have activated it at your dealer’s or at www.orbea.com, your bike will automatically receive its lifetime warranty. But that’s not all: there are many more advantages such as being able to report it if it’s stolen and take part in competitions and access the latest news and basically everything that’s going on at Orbea.

Click on the registration number to see your bike’s creation process.

What are the advantages for me?

The registration number is a unique, non-transferable code that you will find on the underside of your bike’s downtube. Activate your frame’s warranty using this number at your dealer’s or at www.orbea.com.

The advantages of activating your warranty are:

  • Lifetime guarantee of your frame against breakage.
  • Two-year guarantee on all components.
  • A unique code that will identify your bicycle and all its characteristics and also identify you as a user so that we can offer you our very best service.
  • Activating your registration number enables our Technical Assistance Service to know exactly which type of bicycle you have and provide a better and quicker response to any problems.
  • Become a priority Orbea customer and you will have direct access to the offers, events and prize draws we organise.
  • Check our website for all the warranty conditions.

Why is orbea the only brand that guarantees its frames for life?

Our monocoque construction will ensure you have no frame problems. And if you do, if your frame has a manufacturing defect, whenever that might happen, we will respond.

Creating an Orbea frame involves a long time spent working on design, manufacture and quality testing before it reaches you. Our constant effort to ensure our bicycles are of the highest quality enables us to offer you a guarantee that no-one else can. Absolutely no-one else. There is not a single company on the market offering peace of mind like we do. The Orbea warranty certifies your frame’s health for life.

Orbea users enjoy the peace of mind our lifetime warranty gives them.