In compliance with the provisions of Organic Law 34/2002, of 11 July, on Information Society Services and E-Commerce, Orbea (hereinafter referred to as 'The Service Provider') has drafted this legal notice.

By accessing this website (, you agree to be bound by all the clauses contained in this legal notice, as well as by all other relevant regulations. By browsing this website, you are deemed to have fully understood and agree to these terms and conditions, as well as the changes introduced henceforth.

The Service Provider reserves the right to make changes on the contents of this website as they see fit without prior notice, adding or deleting contents or services, or changing their arrangement, layout or location. Since these terms and conditions may change, you are advised to check them every time you access this website.


As the owner of this website, Orbea is committed to compliance with personal data protection laws, ensuring that all the relevant provisions are met and that all the necessary security measures are taken in accordance with Article 9 of Law 15/1999, on Personal Data Protection (LOPD), and with Royal Decree 1720/2007, of 21 December, approving the LOPD enforcement regulations.

This website does not ask users to enter personal information except for the data sent to the Service Provider by email, included in a form or requested to accept the website cookie policy.

Personal information sent by email shall be handled by the Service Provider, owner of the database where it is stored, to respond to users' requests.

In accordance with Organic Law 15/1999, on Personal Data Protection (LOPD), and the LOPD enforcement regulations, and in compliance with Articles 5 and 6 of LOPD, you are hereby informed that the personal information you enter will be stored in a database owned by Orbea and registered with the Spanish Data Protection Agency.

By ticking the box in the registration form, registered users freely and unequivocally agree to their personal information being used by the website owner for efficient website service management and/or order processing, as well as to send you information about the product you have purchased or other similar products. If you have subscribed to Orbea's newsletters, you will be sent business communications (information about our latest products and special offers) by email, fax, SMS, MMS, social media, or other present and future electronic or mechanical means. All business communications shall be related to the products and services offered by Orbea, S. Coop.

If you purchase an item on this website, the purchase will be managed and billed by Orbea Distribuciones Online, S.L. We hereby inform you that you may exercise your legal rights at the following address: Poligono Industrial Goitondo s/n. 48269 Mallabia (Bizkaia).

You can unsubscribe to Orbea's marketing communications by clicking on the “Unsubscribe” link in our emails at any time.

If you only wish to unsubscribe to communications providing general information about Orbea products and would like to continue to receive news about the purchase product, this option is available in the personal area of the website.

The owner of this website states that no personal data are ever disclosed to third parties without users' prior, unequivocal, informed consent in writing.

When users are asked to enter personal data, the website owner indicates the required fields. The website owner cannot ensure the adequacy of the information and/or services provided if users fail to enter all the required data. Users are required to enter personal data that are complete, accurate and truthful. In any case, they shall be held responsible for the accuracy and truthfulness of the data entered, the Service Provider having the right not to provide services to users entering wrong information and take legal action against them if necessary.

The website owner ensures that users can exercise their right to access, change, cancel or oppose their personal data under the terms set forth in the regulations in force. In accordance with Organic Law 15/1999, on Personal Data Protection (LOPD), you can exercise this right by sending a written statement to the address below, indicating the personal data that should be accessed, changed or canceled and attaching a copy of your ID. Polígono Industrial Goitondo s/n. 48269 Mallabia (Bizkaia).

Likewise, the website owner has taken all the technical and administrative measures required to protect the security and integrity of personal data, and to avoid their loss, damage or access by unauthorized third parties.

IP addresses

This website's servers are able to identify users' IP addresses and domain names. An IP address is a unique number automatically assigned to your computer when it connects to the Internet. The information is stored in a duly registered server activity file for data analysis and statistical measurements of web page impressions, visits to website services, order of visits, access points, etc.


Orbea uses proprietary and third-party cookies to improve users' browsing experiences.
You can enable, block or disable the cookies installed in your computer with your browser's settings.
For more info or to manage your cookies, go to the Cookie policy


This website uses the generally accepted security techniques such as firewalls, access control mechanisms and encryption, among others, in order to prevent unauthorized access to data.

Nullity and voidability

In the event that any of the clauses in this policy is rendered null and void, invalid or ineffective, this shall not affect the other clauses, which shall continue to be binding on both the Service Provider and the User. In the event that either of the parties (Service Provider or user) decides not to call for compliance with one of the clauses in this policy, this shall not affect the other clauses, the general agreement, or entail rights for the other party.

Applicable law and jurisdiction

The terms and conditions in this policy shall be governed by Spanish law in those aspects that are not explicitly dealt with here. Should disputes arise between the Service Provider and the user about the interpretation of these terms and conditions, they shall be resolved by the Courts of Bilbao (Bizkaia), no other jurisdictions being applicable.

Marketing and communications

All the members of ORBEA.COM can subscribe to receive marketing communications from Orbea S. Coop. and/or selected third parties. If at any time you wish to stop receiving communications from us and/or selected third parties, simply click the “Unsubscribe” button in any of our emails.

Registration at Orbea

In order to place an order on the website and thus purchase any of the products shown, or to manage an Orbea Lifetime Warranty or Orbea newsletters, you must create a user account (an “Account”), which you can access from the “Registration” section of the website. To register, you simply need to enter your email address and a password.

Access to your information will be protected by this password, and therefore you must keep it confidential and not reveal it to anyone. You are solely responsible for any use made by third parties to whom you have revealed your password. If you notice any unauthorized use of your user account or any security-related incident, you must notify us immediately.

We reserve the right to cancel the user's account if we believe that it may be violating the conditions for the use of this website, or used to engage in actions that are of a nature that is criminal, degrading, defamatory, offensive or in a general sense, illegal, immoral or contrary to public order.

In the section “Terms and conditions”, which must be accepted after having read them and before registering on the website, we offer you the option to choose not to receive Orbea's newsletters.

By consenting to receive newsletters, you are aware that your personal information (email address) will be used to manage the sending of said newsletters from Orbea, S. Coop. You may exercise your rights under the data protection regulations at the following address: Poligono Industrial Goitondo s/n. 48269 Mallabia (Bizkaia).

Dealer zone

If you are an Orbea distributor, you can use the website to access an area reserved especially for you.

If it is the first time that you have accessed it, or if you have problems accessing it, contact our Marketing Department.

Website statistics

We may sometimes disclose statistical information on the number of visitors to this website or the number of purchases made by them. The data are collected by an independent data measurement and research firm using cookies and an embedded code. Both the cookies and the embedded code provide statistical data on web page visitors, viewing times for individual web pages, navigation paths within the website, screen settings, and other general aspects. ORBEA.COM stores and uses this information, together with the data obtained from other cookies used on this website, to improve the services offered to users. For more information on the way in which the information is obtained and used, please contact us at